Rugby World Cup Findings Are Black and White
An independent study conducted by Performance Research Europe
at the 1999 IRB Rugby World Cup found that this year’s sponsors
failed to fully convert positive feelings into sponsorship recall.
On-site sponsorship activity at the Rugby World Cup was low,
inconsistent, and unimaginative, with an over reliance on stadium
signage to generate sponsorship awareness. So did any of the sponsors
actually stand out?
Guinness was the only sponsor who managed to take advantage of
their official sponsorship position with more than half of the
fans reporting them to be involved with the Rugby World Cup. This
left other sponsors, including Coca-Cola (26%) and BT (21%) in
their wake.
Similarly, when asked to identify tournament sponsors from a
list, almost all the fans (94%) were able to report Guinness,
which was again head and shoulders above other official sponsors,
including Coca-Cola, BT, and South African Airways all identified
by less than 7 out of 10 fans.
When so many fans struggled to recall the sponsors of this tournament,
it is hardly surprising that the majority (53%) of fans were unable
to remember any sponsors involved with previous Rugby World Cup
tournaments. Coca-Cola (sponsors of the 1997 tournament) was the
most frequently mentioned previous sponsor but was recalled by
less than 1 out of 10 of the fans.
With so little advertising present on-site, it is no surprise
that nearly three quarters of the fans reported the level of commercialism
at this tournament to be acceptable.
So, is there any good news for sponsors? Clearly so. The vast
majority of Rugby World Cup attendees agreed that sponsorship
benefits rugby (92%) and was appropriate at the World Cup (84%).
Moreover, the majority of fans felt more positive towards sponsors
(63%), believed they were more innovative than non-sponsoring
companies (62%), and appreciated them more because of their involvement
(62%).
Currently, sponsors are not fully benefiting from the positive
feelings of the rugby fans. According to Mark Knight, Project
Manager, Performance Research Europe "Until a sponsor develops
a relationship with the fans that effectively communicates the
benefits of the sponsorship to both the individual and their sport,
the opportunity to develop brand-loyal consumers through sponsorship
will be missed".
Staff from Performance Research Europe randomly
intercepted and interviewed in person, a total of four hundred
and twenty three (423) attendees at four venues during the 1999
IRB Rugby World Cup. The margin of error for this sample is no
more than ± 4½%.
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